Legal

Privacy Policy

This Privacy Policy explains how NorthRidge Solution ("North Ridge Solutions," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website at www.northridgesolution.com (the "Site") or otherwise interact with us. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following categories of information:

• Contact information you provide directly, such as your name, email address, phone number and company name, when you fill out a Job Order or otherwise communicate with us.
• Usage and analytics data collected automatically when you visit the Site, including IP address, browser type, device information, pages viewed, referring URLs, and timestamps.
• Cookies and similar tracking technologies (see Section 3 below).

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Operate, maintain, and improve the Site
• Understand how visitors use the Site through analytics
• Communicate with you about our products, services, or updates
• Detect, prevent, and address technical issues, fraud, or security incidents
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage and analytics data and to improve your experience on the Site. Cookies are small data files stored on your device that help us recognize repeat visitors, understand traffic patterns, and measure the effectiveness of our content.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf (e.g., website hosting, analytics providers, email delivery)
• Professional advisors, such as legal or accounting consultants, where necessary
• Regulators, law enforcement, or other parties when required by law or to protect our rights
• A successor entity in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

North Ridge Solution is committed to complying with applicable privacy laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable to you.

6.1 Rights for EU/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Request a portable copy of your data
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection authority

6.2 Rights for American Residents (CCPA)

If you are an American resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Not receive discriminatory treatment for exercising your privacy rights

To exercise any of these rights, please contact us at northridgesol@gmail.com. We may need to verify your identity before fulfilling your request.

7. International Data Transfers

If you access the Site from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different country. Where required, we will implement appropriate safeguards for such transfers, such as Standard Contractual Clauses.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not directed to children under 16 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

North Ridge Solution Email: northridgesol@gmail.com Website: www.northridgesolution.com